Emergency Sewer Backup Cleanup
Immediate response to active sewage backups. We extract standing sewage, sanitize affected areas with EPA-approved agents, and stop secondary contamination before it spreads through your structure.
Sewage backups demand immediate action. Alta Property Services provides same-day emergency sewer backup cleanup, drain clearing, and full plumbing repair across DuPage County and the Chicago metro — backed by certified crews, direct insurance billing, and a 24/7 dispatch team.
Describe your issue and we'll respond fast — usually within the hour.
A sewer backup is one of the most urgent — and hazardous — plumbing emergencies a homeowner or property manager can face. Raw sewage carries dangerous pathogens, and every minute of delay increases structural damage and remediation costs. Alta Property Services dispatches certified plumbing technicians across DuPage County, Cook County, and the greater Chicago metro around the clock — including nights, weekends, and holidays — so you're never left waiting.
From a single clogged drain to a full sewer line collapse, our team handles complete sewer backup cleanup, root intrusion clearing, ejector pump failures, burst pipe repair, and water damage reconstruction. We work directly with your homeowner's or property insurance, managing documentation and Xactimate scoping so the claim process is seamless. One call connects you to licensed professionals who see the job through from emergency response to finished restoration.
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From emergency drain clearing to full sewer line replacement — we handle every stage of the job under one roof.
Immediate response to active sewage backups. We extract standing sewage, sanitize affected areas with EPA-approved agents, and stop secondary contamination before it spreads through your structure.
Heavy-duty mechanical augering and hydro-jet clearing to blast through grease, roots, mineral buildup, and debris — restoring full drain capacity and preventing future backups.
Camera inspections identify cracks, root intrusions, and collapses in your sewer line. We perform targeted spot repairs or full line replacements using durable PVC and approved materials.
A failed ejector pump quickly leads to sewage overflow in basements. Our licensed plumbers diagnose the cause and restore your pump system — or install a new unit — on the same visit.
Sudden pipe failures flood basements and damage walls fast. We arrive equipped to stop the leak, repair or replace the damaged section, and begin structural drying — all in a single mobilization.
We document all damage with Xactimate-compatible reporting, communicate directly with your adjuster, and handle supplemental claims — so you receive the full scope of coverage your policy allows.
When sewage is backing up into your home, you can't afford to wait on hold or schedule a week out. Here's why hundreds of DuPage County homeowners and property managers trust Alta Property Services:
A live dispatcher — not a call center — answers every call. We mobilize within 60 minutes across our service area, day or night, including holidays.
Every Alta plumbing technician holds current Illinois licensing. Our bonding and insurance protect your property throughout every stage of work.
We bill your insurer directly and manage the documentation process end-to-end, removing the burden of paperwork during an already stressful event.
From emergency pump-out and sanitation through drywall repair, flooring, and structural reconstruction — we handle every phase, eliminating the need to coordinate multiple contractors.
Based in Addison, IL, we serve the same communities we live in. Our reputation depends on every job — which is why we back all work with a written workmanship guarantee.
A proven 5-step process that gets your home safe, clean, and restored as quickly as possible.
Reach our 24/7 dispatch team at (630) 461-9229 or submit the form above. A live technician confirms your location and ETA immediately.
We perform a camera inspection and full evaluation of the backup source, affected areas, and structural impact — at no cost on qualifying emergency calls.
Sewage is extracted, the blockage is cleared, and the affected zone is sanitized with commercial-grade disinfectants to eliminate health hazards immediately.
We repair or replace the failed plumbing components, then coordinate drying, drywall repair, flooring, and any structural work needed to return your property to pre-loss condition.
We deliver complete Xactimate documentation to your insurer, follow up on supplements, and confirm final approval — so you receive the maximum covered benefit.
Our plumbing crews serve homeowners, landlords, and property managers across all seven counties. Same-day emergency response available in every area listed below.
Real reviews from homeowners and property managers across DuPage County and the Chicago suburbs who trusted Alta during their plumbing emergency.
Posted on Google Kathi Watkins-DeitzTrustindex verifies that the original source of the review is Google. Took care of problem when warranty company would not cover claim. ThanksPosted on Google Jessica RoubitchekTrustindex verifies that the original source of the review is Google. I can't say enough good things about Alta Property Services. My basement flooded due to a burst hot water heater connection--right in the middle of trying to sell my home. It was a stressful situation, but Alta came through in the clutch. My realtor contacted them, and they responded quickly and professionally. They handled everything with the insurance company, which was a huge relief, and got right to work on the cleanup and restoration. Not only did they mitigate the water damage, but they also installed beautiful new flooring--all in time for us to keep our scheduled open house. Thanks to Alta, the space looked better than ever, and we were able to stay on track with the sale. I highly recommend them to anyone dealing with unexpected property damage. Fast, reliable, and truly went above and beyond.Posted on Google MichaelTrustindex verifies that the original source of the review is Google. We had a leak in our kitchen break room. I called Alta and they had some techs on site within an hour or so. They were able to clean up the water, had mold testing done, got us a quote to replace drywall, rebuild cabinets, and put everything back together as if it never happened. We are very appreciative for the help Alta provided. All of this at a very reasonable cost as well. They are now our "go to" company for emergency services. Thank you Alex and Ron.Posted on Google Michelle SchroederTrustindex verifies that the original source of the review is Google. Alta Property Services has helped my clients on projects large and small. And their work and customer service are exceptional! The owner Ron has always been quick to communicate (not always the case with contractors) and the folks he has working for him really know their stuff! Peter is one of the project managers and is not only organized but also helps come up with creative solutions when needed. Highly recommend!Posted on Google Dana StottsTrustindex verifies that the original source of the review is Google. Our tech, Chris went above and beyond in coming to our house and completing the job. This all happened in sub zero temps in Chicago. After a long day, Chris called and provided an update on where he was and timing of when he would be able to be at the house. He was willing to come after hours (arrived at 7:30PM) and did a great job fixing 2 toilets and ensuring the job was complete before he left - and all with a smile. He was polite, professional and super helpful with explaining what he was doing. Great example of what great service looks like.Posted on Google Rachel McHughTrustindex verifies that the original source of the review is Google. I’m extremely happy with the service we received. We have a home warranty and Alta was dispatched to correct a plumbing issue with our toilet, it was taking forever to fill after flushing. I’ve had this problem for about 2 years now, my warranty company has sent out multiple plumbers (2-3) who’ve attempted to fix the issue but were unable and just provided me with different excuses as to why it’s not fixed, like that I have low pressure etc, when the toilet wasn’t like that when we bought the house…I’ve been under the impression we had a leak this whole time, our water bill has been outrageous so I finally called the warranty company again on the same issue and was so relieved to find out Alta was easily able to correct the problem. I guess the 3rd/4th turn is a charm. Finally a plumber who knows what they’re doing, thank you Alta! I’m hoping our water bills will be more affordable now as a result 🙏🙏Posted on Google Mark ByrneTrustindex verifies that the original source of the review is Google. Highly recommended! I'm already lining up future projects for the team.Posted on Google Celine SchroederTrustindex verifies that the original source of the review is Google. The team @ Alta was incredibly knowledgeable, patient, and thorough. Everything was completed on time and 100% perfect. Am grateful for true professionals!
Answers to the questions homeowners ask most after a sewer backup or drain emergency.
Every hour matters when sewage is in your home. Our certified emergency plumbing team is on call 24/7 across DuPage County and the Chicago metro. Free estimates — direct insurance billing — same-day service.
Alta Property Services