Dispatching 24/7 — Crews On Call

When Your Property
Can't Wait Until
Morning

Alta Property Services deploys certified emergency crews day and night — across Chicago, DuPage County, and all six surrounding counties. Severe weather damage, burst pipes, roof failures, water intrusion — our crews arrive fast and handle your insurance-supported repairs start to finish.

Licensed & Bonded Fully Insured Free Estimates Insurance Billing Direct Locally Owned — Addison, IL
24/7
Emergency Availability
7
Counties Served
$0
Cost for Your Estimate
1call
Handles Everything
Alta Property Services contractor assessing and repairing structural damage after a weather event in the Chicago suburbs
Responding right now — 24/7/365
Chicago's Emergency Specialists

The Contractor Who Answers at 3 AM and Shows Up Ready

Property damage operates on its own brutal schedule — not yours. A tree through the roof, a sump pump failing in a heavy rain, a pipe that bursts at midnight during a January freeze. In every one of those moments, 24 hour property repair isn't a luxury — it's the difference between a contained problem and a catastrophic one. Alta Property Services was built for exactly this. Our certified, fully licensed crews cover the entire Chicago metro and all seven counties, deploying day and night with the equipment to stabilize, document, and repair.

Unlike contractors who treat emergency calls as a sideline, emergency response is woven into the core of how we operate. We handle the full arc — from the first call through insurance claim coordination to complete structural repair — under one roof, with full licensing and insurance at every step. When your home or investment property is under threat, one call to (630) 461-9229 sets everything in motion.

Licensed, Bonded & Insured
All tradespeople carry full credentials
Insurance Claim Coordination
We work directly with your adjuster
True Round-the-Clock Response
Real crews — not an answering service
End-to-End Service
Assess → Stabilize → Rebuild
What We Respond To

Every Emergency. One Number. Day or Night.

(630) 461-9229

Severe Weather Property Repair

High winds, hail, and severe weather events tear through Chicagoland without warning. When yours strikes, our crews deploy immediately for emergency property repair — tarp installation, debris clearing, structural stabilization, and insurance documentation handled before dawn if needed.

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Basement Water Intrusion & Pump-Out

Excess water in a basement is a structural clock that starts ticking the moment moisture reaches the slab. Our crews arrive with industrial pumping equipment for complete basement water intrusion repair — water removed, all damage documented, and interior repair planned with drywall and wall repair as needed.

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Emergency Roof Tarping & Repair

Every hour with an open roof is another hour of moisture accumulating in your attic, ceilings, and walls. We dispatch for emergency roof tarping within the hour and follow through with full emergency roof repair — shingles to structural decking.

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Emergency Electrical Repair

A tripped panel, water in a junction box, or wiring failure mid-winter is a safety crisis — not a wait-until-Monday problem. Our licensed electricians handle emergency electrical repair any hour, restoring power safely while preventing fire hazard.

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Emergency Board-Up & Secure

A shattered window or compromised entry after high winds or vandalism leaves your property exposed to weather and opportunists. Our team provides rapid emergency board-up and temporary repairs to secure your structure until permanent repairs can begin.

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Alta Property Services roofing specialist inspecting property damage during an emergency repair in DuPage County Illinois
Why Homeowners Choose Alta

We're Not Just Fast — We're Right

  • Real Crews, Not an Answering Service

    When you call at 2 AM, a trained technician picks up — not a call center. We dispatch immediately with equipment loaded and a repair plan forming before we arrive.

  • We Handle Your Insurance — You Don't Have To

    From damage photography and scope writing to adjuster meetings and direct billing, our insurance claim coordination service removes the most stressful part of property emergencies from your plate entirely.

  • Fully Licensed for Every Trade

    Roofing, plumbing, electrical, construction — every technician on every Alta crew holds the Illinois license for their discipline. Our full credentials are listed on our certifications page.

  • One Contractor, Complete Repair

    We don't just stop the bleeding and hand you off. Alta handles the entire project in-house — from emergency stabilization through full interior remodeling and rebuild. No subcontractor shuffle, no gaps in accountability.

  • Locally Owned — Addison, IL

    We're not a national franchise — we're your neighbors in Addison, IL, serving the same DuPage County communities where our team lives, shops, and raises families.

How It Works

From Your First Call to Full Repair

Five clear steps. One contractor. No handoffs. No confusion. Just your property back to normal — as fast as possible.

You Call, We Answer

A real technician picks up the phone immediately, day or night, and begins gathering information about your emergency.

Immediate Dispatch

The nearest equipped crew is deployed within minutes. Our target window is 60 minutes to DuPage County; other areas as fast as possible.

Emergency Stabilization

We stop the active damage — tarping, removing standing water, shutting off burst lines, boarding openings — to contain the loss immediately.

Assessment & Insurance

Full documentation of all damage, adjuster communication, and scope writing for your insurance-assisted repair — handled by our team, not yours.

Complete Structural Repair

From structural repair to interior rebuild, we return your property to pre-loss condition — under warranty, by licensed professionals.

Coverage

24 Hour Property Repair Across the Chicago Metro

Our emergency crews cover every major community across Chicago's western and northern suburbs — including all of DuPage County, Cook County, and portions of Will, Lake, McHenry, Kane, and Kendall counties. Select your city for local services.

Client Reviews

What Our Clients Say After the Emergency

Real reviews from homeowners, property managers, and HOAs across DuPage County and the Chicago metro — people who called Alta in their most stressful moments.

Posted on Google Google
Kathi Watkins-Deitz profile picture
Kathi Watkins-Deitz
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Took care of problem when warranty company would not cover claim. Thanks
Posted on Google Google
Jessica Roubitchek profile picture
Jessica Roubitchek
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I can't say enough good things about Alta Property Services. My basement flooded due to a burst hot water heater connection--right in the middle of trying to sell my home. It was a stressful situation, but Alta came through in the clutch. My realtor contacted them, and they responded quickly and professionally. They handled everything with the insurance company, which was a huge relief, and got right to work on the cleanup and restoration. Not only did they mitigate the water damage, but they also installed beautiful new flooring--all in time for us to keep our scheduled open house. Thanks to Alta, the space looked better than ever, and we were able to stay on track with the sale. I highly recommend them to anyone dealing with unexpected property damage. Fast, reliable, and truly went above and beyond.
Posted on Google Google
Michael profile picture
Michael
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We had a leak in our kitchen break room. I called Alta and they had some techs on site within an hour or so. They were able to clean up the water, had mold testing done, got us a quote to replace drywall, rebuild cabinets, and put everything back together as if it never happened. We are very appreciative for the help Alta provided. All of this at a very reasonable cost as well. They are now our "go to" company for emergency services. Thank you Alex and Ron.
Posted on Google Google
Michelle Schroeder profile picture
Michelle Schroeder
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Alta Property Services has helped my clients on projects large and small. And their work and customer service are exceptional! The owner Ron has always been quick to communicate (not always the case with contractors) and the folks he has working for him really know their stuff! Peter is one of the project managers and is not only organized but also helps come up with creative solutions when needed. Highly recommend!
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Dana Stotts profile picture
Dana Stotts
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Our tech, Chris went above and beyond in coming to our house and completing the job. This all happened in sub zero temps in Chicago. After a long day, Chris called and provided an update on where he was and timing of when he would be able to be at the house. He was willing to come after hours (arrived at 7:30PM) and did a great job fixing 2 toilets and ensuring the job was complete before he left - and all with a smile. He was polite, professional and super helpful with explaining what he was doing. Great example of what great service looks like.
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Rachel McHugh profile picture
Rachel McHugh
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I’m extremely happy with the service we received. We have a home warranty and Alta was dispatched to correct a plumbing issue with our toilet, it was taking forever to fill after flushing. I’ve had this problem for about 2 years now, my warranty company has sent out multiple plumbers (2-3) who’ve attempted to fix the issue but were unable and just provided me with different excuses as to why it’s not fixed, like that I have low pressure etc, when the toilet wasn’t like that when we bought the house…I’ve been under the impression we had a leak this whole time, our water bill has been outrageous so I finally called the warranty company again on the same issue and was so relieved to find out Alta was easily able to correct the problem. I guess the 3rd/4th turn is a charm. Finally a plumber who knows what they’re doing, thank you Alta! I’m hoping our water bills will be more affordable now as a result 🙏🙏
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Mark Byrne profile picture
Mark Byrne
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Highly recommended! I'm already lining up future projects for the team.
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Celine Schroeder profile picture
Celine Schroeder
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The team @ Alta was incredibly knowledgeable, patient, and thorough. Everything was completed on time and 100% perfect. Am grateful for true professionals!
FAQs

Questions About Emergency Property Repair

We've answered the questions we hear most often from homeowners and property managers facing emergencies. For anything else — call us now, any hour.

Any situation where delay will cause measurably more damage or create a safety risk qualifies. That includes active roof leaks, excess water in a basement, burst or frozen pipes, weather-damaged siding or windows, failed sump pumps, sewer backups, and electrical failures. If you're asking yourself "can this wait until Monday?" — the honest answer is almost always no. Property damage compounds quickly, especially with moisture. Call (630) 461-9229 and let our technician help you assess the severity. We'd rather you call and find out it can wait than find out on Monday that it couldn't.
Our target dispatch window for DuPage County and adjacent Chicago suburbs is within 60 minutes of your call. Response times to outlying areas in Cook, Will, Lake, McHenry, Kane, and Kendall counties will vary based on traffic, crew location, and weather conditions. Life-safety situations — water near electrical panels, structural collapses, gas-adjacent damage — are always prioritized. Once you call, a real technician triages your situation immediately and gives you an accurate arrival time.
In most cases, yes — sudden and accidental damage (severe weather, burst pipes, fire) is covered by standard homeowners policies. Gradual damage and deferred maintenance typically are not. Alta's team handles the entire insurance documentation process on your behalf: we document all damage, write the scope of repairs, correspond with your adjuster, and in many cases bill your insurer directly. Our insurance claim support service is designed to maximize your recovery and minimize your out-of-pocket costs. Call us before you call your insurer if possible — the order matters.
We are transparent about all pricing before work begins — no surprise invoices. Emergency services are assessed and estimated before the work starts, and we discuss the full scope and cost during our initial response. Our free estimate applies to all situations including after-hours calls. For insurance claims, our documentation reflects the actual scope of work at fair market rates. Call (630) 461-9229 to discuss your situation — we'll give you honest, upfront information.
Alta handles the complete arc — from the first emergency call through full structural repair and interior rebuild. We don't hand you off to another contractor after stabilization. Our crews include licensed roofers, plumbers, electricians, and construction professionals, so we can take a weather-impacted home from tarp to finished roof, from water intrusion through full interior remodeling and rebuild. One relationship, one point of contact, one contractor with accountability for the whole project.
First — your safety is the only priority. If there is structural collapse risk, water near electrical panels, a gas smell, or any life-safety hazard, evacuate the area immediately and do not re-enter until professionals clear it. Once you and your family are safe: (1) Call Alta at (630) 461-9229. (2) Call your insurance company to open a claim. (3) Document all visible damage with photos and video before touching or moving anything. (4) Do not discard any damaged materials — your adjuster needs to see them. Our guide What To Do After Property Damage covers this in detail.

Your Property Is in Danger.
We're Already On Our Way.

Don't wait, don't search for hours, don't wonder who to call. Alta Property Services provides true 24 hour property repair across Chicago and DuPage County — certified crews, full insurance coordination, and end-to-end repairs from the moment you call. One number. Any hour.

Alta Property Services  ·  30 W Fay Ave, Addison, IL 60101
(630) 461-9229  ·  cs@altasvcs.com  ·  24/7 Emergency Service  ·  Licensed, Bonded & Insured

Emergency Line 24/7

Certified crews on standby
across 7 Illinois counties

(630) 461-9229