Emergency Weather Damage Repair in Palatine, IL

What Our Chicago-Area Clients Say

Real reviews from homeowners and property managers across Palatine, DuPage County, and the northwest suburbs.

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kathi Watkins-Deitz 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Took care of problem when warranty company would not cover claim.  Thanks
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jessica Roubitchek 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I can't say enough good things about Alta Property Services. My basement flooded due to a burst hot water heater connection--right in the middle of trying to sell my home. It was a stressful situation, but Alta came through in the clutch.

My realtor contacted them, and they responded quickly and professionally. They handled everything with the insurance company, which was a huge relief, and got right to work on the cleanup and restoration. Not only did they mitigate the water damage, but they also installed beautiful new flooring--all in time for us to keep our scheduled open house.

Thanks to Alta, the space looked better than ever, and we were able to stay on track with the sale. I highly recommend them to anyone dealing with unexpected property damage. Fast, reliable, and truly went above and beyond.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michael 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a leak in our kitchen break room.  I called Alta and they had some techs on site within an hour or so.  They were able to clean up the water, had mold testing done, got us a quote to replace drywall, rebuild cabinets, and put everything back together as if it never happened.  We are very appreciative for the help Alta provided.  All of this at a very reasonable cost as well.  They are now our "go to" company for emergency services.

Thank you Alex and Ron.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Schroeder 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Alta Property Services has helped my clients on projects large and small. And their work and customer service are exceptional! The owner Ron has always been quick to communicate (not always the case with contractors) and the folks he has working for him really know their stuff! Peter is one of the project managers and is not only organized but also helps come up with creative solutions when needed. Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dana Stotts 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our tech, Chris went above and beyond in coming to our house and completing the job.  This all happened in sub zero temps in Chicago.  After a long day, Chris called and provided an update on where he was and timing of when he would be able to be at the house.  He was willing to come after hours (arrived at 7:30PM) and did a great job fixing 2 toilets and ensuring the job was complete before he left - and all with a smile.  He was polite, professional and super helpful with explaining what he was doing.  Great example of what great service looks like.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rachel McHugh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’m extremely happy with the service we received. We have a home warranty and Alta was dispatched to correct a plumbing issue with our toilet, it was taking forever to fill after flushing. I’ve had this problem for about 2 years now, my warranty company has sent out multiple plumbers (2-3) who’ve attempted to fix the issue but were unable and just provided me with different excuses as to why it’s not fixed, like that I have low pressure etc, when the toilet wasn’t like that when we bought the house…I’ve been under the impression we had a leak this whole time, our water bill has been outrageous so I finally called the warranty company again on the same issue and was so relieved to find out Alta was easily able to correct the problem. I guess the 3rd/4th turn is a charm. Finally a plumber who knows what they’re doing, thank you Alta! I’m hoping our water bills will be more affordable now as a result 🙏🙏
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mark Byrne 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommended! I'm already lining up future projects for the team.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Celine Schroeder 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The team @ Alta was incredibly knowledgeable, patient, and thorough.  Everything was completed on time and 100% perfect.  Am grateful for true professionals!