Reach Alta Property Services any time — for emergency dispatch, a free estimate, or a question about your project. Licensed, local, and based in Addison, IL.
Three Ways to Get In Touch
Emergency? Call. Not urgent? Send a message or drop by. We respond to every inquiry within 2 hours during business hours.
Call Us Directly
For emergencies, call immediately — a live team member answers, not a machine. For estimates and general questions, calling is still the fastest path to a real answer.
(630) 461-9229 Call NowSend an Email
Questions about a project, billing, or your service area? Email us and a team member will respond within 2 business hours during office hours Monday through Friday.
cs@altasvcs.com Send EmailRequest an Estimate
Describe your project or damage using the form below. We'll review the details and follow up within 2 hours with next steps — no obligation, no upfront cost.
Open Estimate FormTell Us What
You Need.
Whether it's a roof after a severe hail event, a burst pipe at 3 a.m., or a bathroom remodel you've been planning — fill in what you know and we'll take it from there.
- Response within 2 hours during business hours
- Immediate dispatch for declared emergencies
- Free written estimate — no obligation whatsoever
- Direct insurance billing on covered damage
- Licensed, bonded & insured in Illinois
Describe Your Project or Damage
By submitting, you agree to be contacted by Alta Property Services regarding your inquiry. No obligation. View our credentials.
Based in Addison, IL — Serving All of Chicagoland
Our office and operations center is located in Addison, DuPage County. We dispatch crews throughout the 7-county Chicago metro — same day for most requests.
Contact by Department
Need something specific? Here's who to reach for different types of projects and requests.
Active moisture damage, roof failure, burst pipe, electrical hazard, or any situation requiring immediate dispatch. Call — do not email.
(630) 461-9229 · 24/7Roofing, remodeling, plumbing, electrical, siding — get a written estimate before committing. Use the form above or call during business hours.
Request EstimateDealing with a claim? Our claim specialists handle documentation, adjuster coordination, and direct carrier billing. Call or email to start.
Claim Support PageOngoing maintenance contracts, condo association repairs, and HOA common-area services. Dedicated account management available.
Property Manager PageBathroom remodels, basement finishing, kitchen updates, interior construction — speak with a project coordinator for a detailed consultation.
Remodeling ServicesHad a great experience — or want to share feedback about a completed project? We read every message and respond personally.
cs@altasvcs.comServing 7 Counties Across Chicagoland
Based in Addison, IL — we dispatch crews same-day throughout DuPage, Cook, Will, Lake, Kane, McHenry, and Kendall counties.
Full Service Area MapCommon Contact Questions
Answers to the questions we hear most often before people reach out for the first time.
(630) 461-9229For emergencies — active water intrusion damage, roof failures, electrical hazards, burst pipes — we dispatch immediately and aim to be on-site within 60 minutes for properties near Addison. For non-emergency estimates and inquiries, we respond within 2 business hours by phone or email during Monday–Friday office hours. Weekend requests are answered same-day.
Yes — completely. Alta provides written, itemized estimates at no charge and with zero pressure to proceed. We believe in earning the work, not pressuring for it. If you choose a different contractor after receiving our estimate, that's entirely your right and we'll have no hard feelings. Call (630) 461-9229 or use the form above to request yours.
Alta serves all 7 counties of the Chicago metro area: DuPage, Cook, Will, Lake, McHenry, Kane, and Kendall. That covers well over 200 communities — from Waukegan to Joliet, and from Elgin to Evanston. If you're unsure, call us at (630) 461-9229 and we'll confirm in under a minute. See our full service area page for a complete list.
Absolutely. For updates on an active project, the fastest route is calling (630) 461-9229 and mentioning your project address — we'll pull up your file immediately. For non-urgent project questions, emailing cs@altasvcs.com with your name and address works well. Every Alta project has a dedicated team member assigned, and we'll connect you with them directly.
Yes — this is one of our most-requested services. Alta handles damage documentation, attends adjuster inspections on your behalf, submits Xactimate-aligned repair scopes, files supplement claims for underpaid damage, and bills your carrier directly for covered work. We've worked with every major insurer active in Illinois. Learn more on our Insurance Claim Support page.
Ready to Talk?
We're Standing By.
Call, email, or submit a form — any way you reach out, a real team member responds. Licensed, local, and available around the clock.
Alta Property Services · 30 W Fay Ave, Addison, IL 60101 · (630) 461-9229
Contact Alta Property Services for Professional Assistance
We're here to assist you. Reach out to us through any of the following methods:
Address :
Alta Property Services
30 W Fay Ave.
Addison, IL 60101
Phone :
(630) 461-9229